FAQ - Bulk Orders & Shipments
Yes, we offer discounts for bulk orders of 10 or more. Contact us at email@example.com for more details
Bulk products are available for most wallets, card holders and select home decor products. Best way to find out is by reaching out to us again at firstname.lastname@example.org
Bulk orders depending on quantity can range from 5 business days to 2 weeks. All rush orders are subject to additional fees
We generally provide shipment tracking for all medium to large orders whenever requested.
All our products are designed to last but have a limited 2 year warranty. However, all products are accessible to exchange and return depending on the nature of the damage or defect. Our excellent team of designers and crafters will be happy to assist with all claims.
For all warranty claims, provide image, order number and reason of damage to email@example.com for a prompt response
We ship our products via USPS or Canada Post (Domestically) or Ascendia (Internationally) depending on location. All shipment costs are flat-rate.
We offer partial to full returns for all our products associated to product damage and unexpected delivery shortages. Whenever such outcomes arise, please contact us at firstname.lastname@example.org
Generally no. However, depending on issue within a case by case basis, Konisa Studio reserves the right to determine whether if free shipping is included in returns
FAQ - Returns & Exchanges
For all return or exchange related inquires, reach out to us at email@example.com. From there, we will create documentation to process an exchange or refund
Yes, we have sales on our website at different times of the season. Keep coming back for special deals
Yes we do, we offer flat-rate service shipment to just about all major countries around the world
We are setting up gift card services, please stay tuned
Yes we do, we offer flat-rate service shipment to most major countries around the world